SERVICE OPPORTUNITIES & LEARNING DAY (SOLD!)
Wednesday, January 26, 2022
8:30 am- 12:00 Noon
Texas Ballroom C
Sponsored by Automann USA, Betts HD & Dorman HD Solutions | Dayton Parts
There is no additional fee to attend SOLD!, however, pre-registration is recommended. Signing ip for SOLD! is easy and can be done during the registration process. If you have already registered for HDAW '22 and wish to add SOLD! to your registration, please contact HDAW Conference Management.
SOLD SESSION 1 (8:30 am- 10:00 am):
What Are Parts Suppliers Doing to Help Reduce the Impact of Cost Increases and Supply Pressures on Distributor-Service-Shops?
Moderated by: Mike Betts, CEO and Chairman, Betts Company
- Tom Gazsi, Deputy Director & Chief of Police, Port of Los Angeles
- Joe Kripli, President, APRA and the Heavy Duty Reman Group
- John Messina, Jr., President, Tampa Spring Co.
- Gene Seroka, Executive Director, Port of Los Angeles
- Walter Sherbourne, Vice President, Marketing, Dayton Parts
The economic impact from COVID has put tremendous pressure on all distributor-service-shop operations. With limited availability of parts and inflation driving up the costs of those parts, what strategies have distributor service shops and their manufacturer partners implemented to ensure a stable and predictable parts supply? This session will feature a panel of industry experts to provide an overview of the supply chain feature, along with novel ideas and best practices to help distributor-service shops plan for a successful and profitable future.
COFFEE BREAK (10:00 am- 10:30 am):
SOLD SESSION 2 (10:30 am- 12:00 Noon):
Tackling the Technician Shortage Together: An Interactive Roadmap for Building Top HD Career Pipeline Programs in Your Area
Moderated by: George Arrants, Vice President, ASE Education Foundation
- Kristen Boroski, Career Technical Education Director, Fresno Unified School District
- David Clark, Dean of Instruction, Reedley College
- Roger Maye, National Service Manager, Consolidated Metco (ConMet)
- Mike Miller, Senior Transportation Technology Instructor, Clovis West High School
- Eric Rubio, Heavy Duty Truck Program Inspector, Fresno Unified School District
- Brian C. Screeton, Technical Service Training Supervisor, Bendix CVS
There is no question that the HD industry technician shortage is very real and is impacting shop operations of companies all over North America. An industry wide challenge takes an industry wide effort to tackle. What can you do today to help build new talent and develop the next generation of HD technicians? From just getting started to taking your community involvement to the next level, this session will explore practical ways to get involved, engage your community, and leverage its resources. Hear firsthand from top HD tech programs on innovative best practices to build a successful program. Walk away with new actionable ideas and next steps, including:
- A roadmap for engaging your local community from initial entry points to cultivating long-term partnerships;
- A list of top tips for building an HD technician program in your community;
- Resources for finding and engaging student technician programs and organizations; and;
- The top three industry priorities to address this challenge moving forward.
Meet the Speakers
George Arrants, Vice President, ASE Educational Foundation
George Arrants works with the ASE Education Foundation to develop and implement an initiative for the medium/heavy truck and Collision industry to partner industry and education and open opportunities for student internships across the country like what is already in place in the automotive industry. This includes developing resources to assist field managers, schools, administrators, instructors, and industry in streamlining the ASE Accreditation process. Concurrently, he authors five (5) articles annually for Fleet Maintenance Magazine.
Prior to his work with the ASE Education Foundation, Arrants was an Automotive Education Consultant specializing in ASE Accreditation; previously served as a high school and community college automotive technology instructor; and co-authored an instruction manual for schools that simplified the industry accreditation process to assit programs in acheiving National Automotive Technicians Education Foundation (NATEF) while working for a tool manufacturer. He also worked closely with the U.S. Department of Labor, Employment and Training Administration, including leading the automotive strategic development team that advised the agency’s “High Growth Job Training Initiative”. In addition, Arrants chaired the Technology and Maintenance Council TMC Supertech Competition for 14 years and the Future Technicians Skills Competition. In 2015, he was awarded the Council’s highest honor — The Silver Spark Plug.
Arrants holds ASE certifications in Automotive & Medium/Heavy Duty Truck, Parts Specialist (Truck & Auto) and Service Consultant.
Mike Betts, CEO and Chairman, Betts Company
William Michael “Mike” Betts IV is CEO and Chairman of the Board of Betts Company. For over 153 years and during six generations of continuous family ownership, Betts Company has innovated and provided products, services and expertise to help move vehicles, products and people productively and safely. From its proud beginning as the first spring manufacturer in the Western United States, Betts Company has developed into a diversified concern that serves heavy duty transportation, aftermarket automotive and other industrial sectors with innovative, patented products made in the USA.
In addition to his CEO responsibilities at Betts Company, Mike is active in community and industry advocacy, with current board assignments as President of the Fresno Business Council, Founder and Board member of the San Joaquin Valley Manufacturers Alliance, Fresno State Lyles Center Advisory Board member and a proud member of the City of Fresno Mayor Dyer’s One Fresno Advisory Council.
Kristen Boroski, Career Technical Education Director, Fresno Unified School District
Kristen Boroski has been active in education for over thirty years and focused on innovative approaches to workforce by creating ecosystems that engage industry and education in talent pipeline development. She currently has over fifteen years of leadership in creative problem solving and is currently the Director of Career Technical Education (CTE) in Fresno Unified School District's College and Career Readiness Department. Her expertise in accessing resources through grant writing at the local, state and national level since coming to Fresno Unified highlights more than $75 million in grants awarded over the past eight years. Projects range from writing proposals for a new HD shop and classroom to forklift simulators to professional learning opportunities for teachers and staff. Her background in curriculum development and entrepreneurial spirit has driven her work as a consultant for educational organizations and business.
Thomas Gazsi, Deputy Director, & Chief of Police, Port of Los Angeles
Thomas E. Gazsi is the Deputy Director & Chief of Police for the Port of Los Angeles. In this role, he oversees the Los Angeles Port Police, Los Angeles Port Pilot, and Information Technology Divisions at the nation's number one container port.
Gazsi holds the ultimate reponsibility for Port-related security and public safety issues. His divisions work cooperatively with associated government and law enforcement to uphold maritime laws, enforce safety and security regulations, and continally test and enhance emergency response and preparedness procedures to ensure the safety of the Port workforce and residents in the surrounding harbor communities.
Gazsi previously served as the Chief of Police for the Costa Mesa Police and is a graduate of USC's School of Public Policy and Management where he earned a Bachelor's Degree.
Joe Kripli, President, APRA and the Heavy Duty Reman Group
Joe Kripli is currently the President of the APRA/HDRG and is also Business Development for D&W Diesel in Auburn, NY.
Kripli has more than 40 years of experience in remanufacturing. His career has been highlighted by the following positions: Vice President of Remanufacturing at Instrument Sales and Service, Global Business Development Leader for WABCO Reman Solutions; Co-owner of MD Rebuilt Parts Detzen GmbH; President of Flight Systems Electronics Group; Advance Planning Manager of TRW Automotive, and North American Remanufacturing Manager of LucasVarity (now Delphi).
In addition to these achievements, he was one of the co-authors of Fernand Weiland’s book “Remanufacturing of Mechatronics & Electronics” and he wrote the SAE paper 2008-21-0029 titled “Remanufacturing: The Sustainable Service Solution for Past Model Automotive Electronics Support.”
Roger Maye, National Service Manager, Consolidated Metco (ConMet)
Roger Maye has been employted by Consolidated Metco for 44 years. He has held a variety of positions within the company including Foundry Foreman, Quality Manager, and National Service Manager. In the National Service Manager position, he provides technical support and training to OEM truck and trailer builders, fleets, dealers, tech schools, and end user customers.
Roger is also active with the Commercial Vehicle Safety Alliance and the Technology and Maintenance Council of the American Trucking Association. He is a TMC Recognized Associate and Silver Spark Plug recipient. He also serves on the Board of Directors for TMC.
One of the things Roger is most proud of has been his participation with the TMC Professional Technician Development Committee. Roger was part of the original group that organized the PTDC. This group coordinates the annual TMC SuperTech Technician Skills Challenge and coordinates technician training at the meetings.
John Messina, Jr., President, Tampa Spring Co.
John Messina Jr. has worked in the Heavy Duty Truck Repair Business for 49 years and is the President of Tampa Spring Company, which was established in 1927 and operates 4 Spring & Suspension Shops in Central Florida.
Mike Miller, Senior Transportation Technology Instructor, Clovis West High School
Michael Miller is a veteran of the automotive industry and the Senior Transportation Technology instructor at Clovis West High School in Fresno Ca. He is a General Motors A.S.E.P. Graduate with degrees in Automotive Technology and is an ASE Certified Master Technician of 30+ years. During his career, he has been a dealership technician, shop foreman, service manager as well as owning and operating two independent garages in Oakhurst Ca.
In 2016 Mike changed the course of his career and the lives of countless students when he accepted the lead Automotive Instructor position at Clovis West. Under his leadership, the automotive program at Clovis West earned ASE Educational Foundation accreditation, grew in numbers and classes, and soon will be offering dual enrollment credit to their automotive students. In 2018, initial planning began on the new Heavy-Duty shop addition, which was funded by a Prop 51 CTE Facilities Program grant from the State of California. Under Mike's guidance, the shop was designed, outfitted and constructed to prepare students to meet the needs of the heavy-duty trucking industry. With the addition of a second instructor and expansion of classes Mike likes to say, "We are blessed because during the covid lock down when world shrunk back, our program doubled".
Eric Rubio, Heavy Duty Truck Program Instructor, Fresno Unified School District
Eric Rubio graduated from Lemoore Union High School in Lemoore, California. He enlisted in the United States Air Force as a Special Purpose Mechanic shortly thereafter. After he was honorably discharged, he pursued a career in education at Universal Technical Institute in Avondale, Arizona. There he taught as an Instructor and Technical Team Leader in two courses: Preventative Maintenance and Hydraulic Applications.
Mr. Rubio now teaches Medium/ Heavy Truck Technology at Duncan Polytechnical High School in Fresno, California. Mr. Rubio holds a Master ASE Certification in Medium/ Heavy Duty Trucks (T-series), an E3 ASE certification in Hydraulics and a Class A Commercial Drivers License.
Brian C. Screeton, Technical Service Training Supervisor, Bendix CVS
Brian Screeton serves as Supervisor-Technical Service Training at Bendix Commercial Vehicle Systems LLC, a member of the Munich, Germany-based Knorr-Bremse.
He offers three decades of comprehensive technical and service engineering expertise. In his current role, he is responsible to help support the continued expansion of the company's internal sales force technical training as well as management of the renowned in-person Bendix Brake School. During his tenure, he has helped implement training to support new Bendix product launches, a robust customer in-person and virtual training agenda and has been the driving force for Bendix's involvement in key industry events such as the annual TMC SuperTech competition.
Screeton, who holds a Class A CDL, joined Bendix in 2015 as a regional service engineer supporting the service and on-site training needs of the Bendix customer before moving to his supervisory role for the venerable Bendix field service training team in 2018. He came to Bendix after a 16-year career in progressive test technician roles and as a member of the product integrity engineer team at International Truck and Engine Company and its parent organization, Navistar, Inc. Screeton began his career as a diesel truck technician with Cummins Mid-States Power and Waste Management.
Brian is an ASE Certified Master Truck Technician. He holds an Associates Degree in Business-Automotive Diesel Technology from the University of Northwestern Ohio, Lima, Ohio, along with a Bachelor of Business Administration and an MBA from Indiana Wesleyan University in Fort Waye, Indiana.
Gene Seroka, Executive Director, Port of Los Angeles
Gene Seroka is the Executive Director of the Port of Los Angeles,the busiest container port in North America. Nominated by Los Angeles Mayor Eric Garcetti on May 27, 2014 and confirmed by the Los Angeles City Council on June 11, 2014, the Port of Los Angeles has experienced historic, record-breaking performances since his appointment.
As Executive Director, Seroka interacts with a wide range of stakeholders, including Port customers around the globe, industry partners, elected and appointed officials at all levels, business leaders and local residents. A respected global trade expert, Seroka has advocated for rules-based trade agreements that benefit American exporters and manufacturers.
Since the pandemic-incuced buying surge generated by American consmers in the second half of 2020, the Port of Los Angeles has eclipsed nine monthly records and had its two highest-performing quarters and top four individual months in its 114-year history. The Port set two new milestones for the Western Hemisphere in June 2021 as the first port to process 10 million Twenty-Foot Equivalent Units (TEUs) in a 12-month period and the first port to process 1 million TEUs in a single month.
Seroka has distinguished himself as a leader throughout his 33-year career in shipping, global logistics and executive management. The Containerization & Intermodal Institute (CII) named Seroka the 2021 recipient of the Connie Award, one of the most coveted honors in the maritime industry. Also in 2021, Lloyd's List named him as one of the 100 Most Influential People in Shipping and the Inland Empire Economic Partnership honored Seroka with its Lifetime Acheivement Award, recognizing decades of leadership and accomplishments in the supply chain, logistics and maritime industry. In 2020, Supply Chain Drive named Seroka Executive of the Year for his leadership throughout the pandemic. Seroka has been named one of the most influential people in Los Angeles by the Los Angeles Business Journal and featured on the LA500 list for the past six years.
As chief of America's top port, he is responsible for managing a more than $1.7 billion budget, advancing major capital projects, growing trade volumes and promoting innovative, sustainable practices that strengthen the region;s economy. Under his direction, the Port has taken a leadership role in adopting cutting-edge technologies to improve the reliability, predictability and efficiency of the flow of cargo across global seaborne trade, including the launch of the digital information portal Port Optimizer(tm) and companion data tools Signal, Return Signal, Control Tower and Horizon.
Walter Sherbourne, Vice President, Marketing, Dayton Parts
Walt Sherbourne is Vice President of Marketing Dayton Parts, located in Shiremanstown, Pennsylvania, Dayton Parts is a leading manufacturer and distributor of quality heavy, medium, and light duty undercarriage parts.
With his diverse industry experience, Sherbourne directs all aspects of marketing, product management, and customer service. He brings a successful history of leading both national and international sales and marketing teams to optimize business performance and sustain profitability.
A 38-year veteran of the commercial vehicle industry, Sherbourne has enjoyed a dynamic career, including numerous executive positions with key industry organizations. Prior to joining Dayton Parts in 2014, he spent 20 years with Meritor, Inc., a leading global drivetrain solutions provider. There Sherbourne most recently served as Senior Director of Sales for the company's aftermarket business and was responsible for leading effective distribution channel partnerships to drive significant and sustained sales volume growth.
In addition to his role at Dayton Parts, Sherbourne currently serves as Chairman for Heavy Duty Sales and Marketing Forum and has served on several industry boards, including the Commercial Vehicle Solutions Network (CVSN), Spring Service Association (SSA), VIPAR, and was a senior adviser for GenNext HD. He was also the 2013 co-chair of Heavy Duty Aftermarket Week. Sherbourne is a regular speaker at trucking industry events and various business leadership forums.
Sherbourne holds a Bachelor of Science in business administration from West Chester University in West Chester, Pennsylvania as well as an MBA from the University of Phoenix, Arizona.
Thank You to the SOLD Program Sponsors!